Empowering Developers

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Technology itself doesn’t define Alentix. We are redefining how technology reshapes businesses; in other words, how we deploy innovative solutions to complex problems using cutting edge technology sets us apart from the crowd. Our API (application programming interface) is versatile and compatible with most third party interfaces, and provides our customers with real-time data to help automate processes. Here are some features of our API protocols and how they can help your business:

Order API

Order API gives businesses unrestricted access to all sorts of information regarding orders. You can monitor, update, change or cancel existing orders or create new orders. You can also configure this API to automatically reorder or place new order for you if certain inventories are running low. You can select specific order and query in our API to get more information about that order. Moreover, customers can create tracking endpoints to track active orders and see order history.

Stock API

Managing inventory can be a daunting task. It may seem like a chore but it’s also an integral part of your business. How fast your inventory moves is also an indicator of how efficiently you’re running your business. With our proprietary Stock API, you can monitor your inventory and automate ordering, reordering or clearance of your inventory items. All information regarding your products and inventory is readily available and incredibly easy to access. You are always in the know regarding stock levels and overall health of your inventory with Stock API.

Returns API

Returns are the single most evil in e-commerce. Our Returns API won’t change the fact but it will make your life easier to manage returns. You will have comprehensive reports under your fingertip that will provide you with information like what items are being returned, why the customer is returning them, etc. You can also generate return labels with our Returns API, automating part of the process. Postage, tracking etc. are managed by our API while providing insight on any trends or potential product issues. This API can also notify your supplier/vendor when their product is returned by a customer.

Notifications API

Notifications API provide updates for specific order fulfillment events and certain workflow events which allow them to keep their finger on the pulse of their business. This helps you track your package no matter which stage of fulfillment your order may be in a given moment. You can also configure this API to notify you via text or email on certain events. All ours subscriptions and APIs allow a great deal of flexibility. Call us today and ask us how one of our APIs can streamline your business. If you decide to sign a year-long contract, you’ll receive free support.

Did you know…

Alentix has a phenomenal, customer-centric application interface. The interface provides users with large amounts of data that is helpful in making sales projections, analyzing sales trends, ordering inventory, and processing returns. Most interfaces are customizable to fit the needs of your business, you can also receive timely notification on status update on your order and more.

Customer Support

Customer Support

While very uncommon, if you have a problem with your order – you can rest assured we have a dedicated team to make things right. Our team members can troubleshoot and provide a solution in real time.

You can reach our customer support team by: logging a support ticket* or email. You can also call us and immediately connect with a real person using our toll-free number.

(800) 413-9265

* Only customers with a valid subscription can create a ticket in our system.