Other Miscelleneous Order Fulfillment

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Go Beyond
Order Fulfillment

Alentix offers a wide range of services to simplify lives of small and medium business owners. Call us today and find out how we can streamline your business, increase profit margin and more.

Kitting

Our warehouse staff can personalize any products to your exact specifics. If you want to create your own brand with unique kit, let us handle that for you. We also specialize in repackaging, let it be individual products or create a bundle combining different products. We are more than happy to include marketing materials and/or flyers with your order to give your business extra exposure. You can also utilize this service to have bulk orders broken down into smaller packages for resale.

IT Services

We take great pride in our customer service and the way we use innovative technology to solve complex problems. We realized why not combine two of our greatest strengths and serve our customers even more! That’s how our award winning IT Services was born. Our in-house IT experts will evaluate your business and recommend solutions that are best fitted for you. We are also committed to provide ongoing support round the clock. Whether you need a new system developed, maintained or train your staff – our IT Services will always be at your disposal.

Return Processing

Our staff will work with your company to outline a reasonable order return policy and establish a protocol to streamline the process. We can print and include return policy with each order we process if you choose. Our staff will receive return, process refund, identify return reason and send returned merchandise to supplier if applicable. Everything that we do will be reported to you and you can instruct us on next steps.

Partnership

Alentix has a vast network of carriers, freights and other shipping partners in addition to various other service providers that offer a wide range of services to businesses like yours. Talk to one of our expert team members and find out how Alentix can be of service to you and your business.

Did you know…

Alentix offers so much more than order fulfillment services. Businesses that buy in bulk and need to break those products down into smaller packages for resale would greatly benefit from our Kitting Services. Our tech staffers can also work with you to seamlessly integrate your shopping cart with our system.

Customer Support

Customer Support

While very uncommon, if you have a problem with your order – you can rest assured we have a dedicated team to make things right. Our team members can troubleshoot and provide a solution in real time.

You can reach our customer support team by: logging a support ticket* or email. You can also call us and immediately connect with a real person using our toll-free number.

(800) 413-9265

* Only customers with a valid subscription can create a ticket in our system.